At 8k8, your privacy is not just an obligation — it is our priority. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information as a user of the 8k8 Malaysia platform.
How 8k8 Protecting Your Privacy
We invest in the latest security infrastructure to ensure the personal data of every 8k8 member remains safe and protected at all times.
All data transmitted between your device and 8k8 servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia to secure online transactions.
The identity verification (KYC) process at 8k8 is conducted through a secure and controlled system. Your documents are processed confidentially and will not be shared with any third party without your written consent.
8k8 has never and will never sell, rent, or trade your personal information to any external party for marketing or advertising purposes without your explicit consent.
The 8k8 Android App is built with additional security layers including two-factor authentication (2FA), local data encryption, and suspicious activity detection to protect your account wherever you are.
Your payment information is processed through an integrated payment gateway that complies with PCI DSS standards. Your card numbers or bank account details are not stored directly on 8k8's servers.
The 8k8 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the full right to access, correct, and delete your personal data at any time.
When you register and use the 8k8 platform, we collect several categories of personal information for lawful and specific purposes. Collecting this information is necessary to enable us to provide a safe, fair, and efficient service to all our users.
The information we collect can be divided into two main categories — information you provide directly to us, and information collected automatically when you use our platform.
| Data Category | Examples of Information | Collection Methods |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number | Registration form / KYC |
| Contact Information | Email address, phone number, residential address | Account registration |
| Financial Data | Bank name, account type, transaction records | Deposit / withdrawal process |
| Usage Data | Game history, betting records, active session time | Automatically during use |
| Technical Data | IP address, device type, operating system version | Automatic server logs |
| Cookie Data | Language preferences, login sessions, display settings | Browser cookie technology |
We do not collect information that is irrelevant or exceeds what is necessary for the stated purposes. All data collection is based on your consent — however, if you choose not to provide certain required information, some platform features may be inaccessible.
The personal information we collect is used solely for legitimate and transparent purposes. 8k8 will not use your data for any purpose other than those stated in this Privacy Policy without obtaining your prior consent.
8k8 does not sell, rent, or disclose your personal information to third parties for marketing or advertising purposes. However, there are limited situations where we may need to share your information with certain parties solely to enable us to provide the services you use.
Any data sharing that occurs will be limited strictly to information that is genuinely necessary, and we ensure that all parties receiving your data are bound by data protection obligations equivalent to our own standards.
The security of your personal data is 8k8's top priority. We continuously invest in the latest security infrastructure and follow industry best practices to protect your information from unauthorised access, disclosure, alteration, or destruction.
The technical security measures we implement include:
While we take all reasonable precautions, no online security system can be guaranteed 100% secure. In the event of any data security breach that may affect your personal information, we are committed to notifying you in a timely manner in accordance with applicable legal requirements.
The 8k8 platform uses cookies and similar tracking technologies to enhance user experience, maintain login session security, and collect statistical information about how our platform is used. Cookies are small text files stored on your device when you browse our website.
The types of cookies we use are as follows:
You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality and usability of the 8k8 platform on your device.
As a user of the 8k8 platform in Malaysia, you have certain rights under the Personal Data Protection Act 2010 (PDPA Malaysia) regarding your personal data that we hold. We are committed to respecting and facilitating the exercise of these rights.
You have the right to obtain a copy of the personal data we hold about you at any time by submitting a written request.
You have the right to request that we correct any personal data that is inaccurate, incomplete, or outdated, via your account settings or customer support.
You may withdraw your consent to data processing at any time, subject to applicable legal obligations.
You have the right to request that we stop processing your data for direct marketing purposes or under certain circumstances provided by law.
You have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe your rights have been violated.
Under certain circumstances, you may request deletion of your personal data after account closure, subject to legal record retention requirements.
To exercise any of the above rights, please contact the 8k8 support team by email at [email protected] stating the type of request you are making. We will process your request within 21 business days from the date of receipt.
8k8 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations. In general, our data retention practices are as follows:
Once the retention period has ended, your data will be securely deleted using methods that ensure it cannot be recovered or accessed again by any party.
8k8 reserves the right to update or amend this Privacy Policy from time to time in accordance with changes in legislation, industry practices, or platform operational developments. Any changes made will be published on this page along with an updated effective date.
For changes that are material in nature and may significantly affect how we process your personal data, we will notify you via your registered email or in-app notification at least 14 days before the changes take effect. Your continued use of the 8k8 platform after the effective date of any amendment will be considered your acceptance of the updated terms.
We encourage you to review this page regularly to stay informed about how we manage your personal information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how 8k8 handles your personal data, do not hesitate to contact us through the following channels:
Our privacy team will respond to your enquiry within 3 business days and will process any formal request relating to personal data within 21 business days. We take every privacy-related feedback seriously and strive to provide a satisfactory resolution to every enquiry we receive.
FAQ about Privacy Policy
Answers to the most frequently asked questions by 8k8 users regarding privacy and data protection.
Join millions of 8k8 Malaysia users enjoying a safe, fair, and exciting gaming experience — with your privacy fully protected at all times.